Effective Date: 01/10/2025

At Marcopolo, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase school uniforms, or interact with our services.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Details: Name, contact number, email address, billing and shipping details.

  • Payment Information: Securely processed through trusted third-party gateways; we do not store card details.

  • Website Usage Data: IP address, browser type, device information, and browsing behavior to improve your experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders efficiently.

  • Provide customer support and respond to inquiries.

  • Improve website performance, product quality, and user experience.

  • Share promotional offers, only if you opt-in to receive them.

  • Ensure secure transactions and fraud prevention.

3. Data Protection & Security

Your privacy and security are our top priority. We implement advanced security measures, SSL encryption, and restricted access to safeguard your personal data against unauthorized use or disclosure.

4. Sharing of Information

We respect your confidentiality. We do not sell, rent, or trade your personal information. Your data may only be shared with:

  • Trusted third-party service providers (delivery partners, payment gateways).

  • Legal authorities, if required by law.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your shopping experience by remembering preferences and analyzing site performance. You may disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

As a valued customer, you have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of promotional emails at any time.

  • Request details about how your data is stored and used.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The revised version will always be posted here with the updated date.